cgt777 Privacy Policy

1 Who We Are and How to Contact Us

The data controller responsible for your personal information is cgt777, operating the online platform accessible at cgt777.onl. This platform provides online casino gaming and sports betting services to players in Bangladesh and other permitted territories.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected] (plain text — not a clickable link)

Our support team operates 24 hours a day, 7 days a week in Bangladesh Standard Time (UTC+6) and aims to respond to all privacy-related enquiries within 5 business days.

2 What Personal Data We Collect

When you interact with cgt777, we may collect the following categories of personal data:

• Identity data: Full name, date of birth, gender, and a copy of government-issued identity documentation where required for account verification.
• Contact data: Email address, mobile phone number, and residential address (city/district within Bangladesh, e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Account data: Username, encrypted password, account preferences, communication settings, and responsible gaming limits you have set.
• Financial data: Transaction history, deposit and withdrawal records, the payment method type used (e.g., bKash, Nagad, Rocket), and the mobile number or account reference associated with the transaction. Full card numbers and mobile banking PINs are never stored by cgt777.
• Usage data: Login timestamps, pages visited, games played, betting history, session duration, device type, operating system, browser type, and IP address.
• Communication data: Records of correspondence with our support team, including live chat transcripts, email exchanges, and any feedback you submit.
• Cookie and tracking data: Session cookies, analytics cookies, and preference cookies as described in Section 8 of this policy.

We do not intentionally collect sensitive personal data such as biometric data, health information, or data revealing political opinions or religious beliefs, unless directly relevant to verifying your identity or meeting a legal obligation.

3 How We Use Your Personal Data

cgt777 uses your personal data only for legitimate operational, legal, and service-related purposes. The specific purposes for which we process your data are as follows:

• Account management: To register your account, verify your identity, maintain your account settings, and provide you with access to cgt777's games and services.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and connected Bangladesh bank accounts, and to maintain accurate financial records.
• Customer support: To respond to your enquiries, resolve disputes, and process complaints in a timely manner.
• Responsible gaming: To monitor your gameplay and identify patterns that may indicate problem gambling behaviour, and to apply the responsible gaming tools and limits you have requested.
• Fraud prevention and security: To detect and prevent fraudulent transactions, unauthorised account access, money laundering, and other illegal activity on the platform.
• Legal and regulatory compliance: To meet any applicable legal obligations, respond to requests from law enforcement or relevant authorities, and maintain records as required.
• Platform improvement: To analyse aggregate, anonymised usage data to improve cgt777's games, features, and overall user experience.
• Marketing communications: To send you promotional offers, bonuses, and news about cgt777 — but only where you have explicitly opted in to receive such communications. You may opt out at any time by contacting [email protected].

4 Legal Basis for Processing

cgt777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including operating your account and processing transactions.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, anti-money-laundering checks, and record-keeping requirements.
• Legitimate interests: Processing undertaken to operate, protect, and improve the cgt777 platform, including fraud detection, security monitoring, and platform analytics — where such interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications or placing non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 How Long We Keep Your Data

cgt777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

6 Sharing Your Personal Data

cgt777 does not sell or commercially transfer your personal data to any third party. We may share your data with a limited set of trusted third parties strictly for the purposes of operating the platform and fulfilling our legal obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment processors receive the minimum transaction data required to process your deposits and withdrawals securely.
• Identity verification providers: Where we are required to verify your identity, we may share relevant documentation with specialist KYC (Know Your Customer) verification services.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other content providers may receive anonymised session data necessary for game delivery and fairness auditing. They do not receive your name, contact details, or financial information.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance providers may have limited, controlled access to data solely to perform their contracted services. These providers are bound by strict confidentiality obligations.
• Law enforcement and regulatory authorities: We will disclose your data to competent authorities where required to do so by applicable law, a court order, or a valid regulatory request.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what has been specified.

7 International Data Transfers

cgt777 is an online platform serving players primarily in Bangladesh. Some of the third-party service providers we use — including cloud infrastructure providers and game studios — may store or process data on servers located outside Bangladesh. Where such transfers occur, cgt777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this policy.

If you have questions about the specific safeguards applied to cross-border data transfers relevant to your account, please contact [email protected].

8 Cookies and Tracking Technologies

cgt777 uses cookies and similar technologies to provide a functional and personalised experience on our platform. The categories of cookies we use are as follows:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in during a visit. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Used to understand how players use cgt777 — such as which games are most popular and where users encounter difficulties — so we can improve the platform. Data collected by analytics cookies is aggregated and anonymised.
• Preference cookies: Used to remember your settings and preferences, such as your preferred language or display options, so you do not have to re-enter them on each visit.

cgt777 does not use advertising or retargeting cookies. We do not participate in third-party advertising networks or allow advertisers to place cookies on our platform.

You can control cookie behaviour through your device's browser settings. Disabling essential cookies will impair your ability to use the platform. Disabling analytics or preference cookies will not prevent you from using cgt777 but may affect your experience.

9 Security Measures

cgt777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of passwords — we never store passwords in plain text.
• Access controls that restrict which cgt777 staff members can access player data, based on their operational role.
• Regular security reviews and vulnerability assessments of our platform infrastructure.
• Automated monitoring for suspicious login attempts, unusual transaction patterns, and other potential security incidents.

While cgt777 takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, cgt777 will notify affected users without undue delay and take prompt steps to mitigate any harm.

10 Children and Minors

cgt777 is strictly an adults-only platform. Access is permitted only to individuals aged 21 years or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by a person under 21, the account will be immediately suspended, all balances forfeited, and the associated personal data deleted.

If you believe a minor has created a cgt777 account, please notify us immediately at [email protected] so we can investigate and take appropriate action.

11 Your Privacy Rights

As a cgt777 player, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will respond within 10 business days of receiving a valid request.

• Right of access: You may request a copy of the personal data we hold about you, including a summary of how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or update it.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention obligations that require us to keep it.
• Right to restrict processing: You may ask us to pause the processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: Where processing is based on your consent or on a contract with you, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
• Right to object: You may object to processing based on our legitimate interests where you believe your privacy rights override those interests.

12 Changes to This Privacy Policy

cgt777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the updated policy takes effect, where reasonably practicable.

The current version of this policy will always be available on this page. The "Last Updated" date at the top of this page reflects when the most recent revision was made. Your continued use of cgt777 after an update constitutes your acceptance of the revised Privacy Policy.